About
SAS learned from our Experience 2030 global research that today’s consumers not only expect a lot from brands, they also capitalize on AI, IoT, mixed reality and other immersive and emerging tech. This puts tremendous pressure on marketing organizations to reinvent their operating models so they can act in the moment.
But if you think today’s consumer expectations are hard to meet, you haven’t seen anything yet. Tomorrow’s level of customer experience and personalization will need to be even smarter, more immersive, more trust-enabling. The question is, are brands and consumers ready?
This CX podcast series will answer that question and many more as we ponder the future of customer experience.
This podcast allows us to keep our conversations brief, candid and honest. Our hope is to deliver insightful commentary that demystifies digital transformation, AI and other marketing buzzwords so you can reimagine marketing for your organization.
We look forward to sharing these insights with you and hope to hear your feedback – email us at reimaginemarketingpodcast@sas.com or share your thoughts with us on social media using the hashtag #ReimagineMarketingPodcast.
Thank you for being curious about our podcast.
If you’d like more information about SAS or any of the topics we’ve covered in this podcast, our engagement team is ready to help. Call, email, chat or tweet to reach a team member who can answer your questions or guide you in the right direction. https://www.sas.com/en_us/contact.geo.html