All Episodes
Displaying 21 - 29 of 29 in total
Digitizing Southern Hospitality
In a "socially distant" market, the hotel industry is among the hardest hit. In this episode, Wilson Raj welcomes Clark Twiddy, president of Twiddy & Company, a hospit...
Ethical AI Meets Privacy: Avoid the Paparazzi Effect
In this episode of Reimagine Marketing, Steven Hofmans welcomes Mieke De Ketelaere of IMEC and Ruben Missine of Colruyt Group to discuss artificial intelligence and et...
Experience 2030 – Actions for a New CX Operating Model
In this episode of Reimagine Marketing, Wilson Raj and Daniel Newman discuss one of the key goals of our Experience 2030 global research – to identify the buzzwords we...
Experience 2030 – The Evolving Nature of Digital Trust
This episode of Reimagine Marketing focuses on the exchange of value between brands and consumers, and what companies can do from a data and marketing perspective to e...
Experience 2030 – Loyalty in the Digital Age
In this episode of the Reimagine Marketing podcast, Wilson Raj and Daniel Newman discuss how loyalty begins before a customer becomes – or even considers becoming – a ...
Experience 2030 – Immersive Technology > Bridging the Customer Experience Divide
How immersive do people really want their tech to be? Consumers are dipping their toes in immersive technology, whether they even realize it or not. And the opportu...
Experience 2030 - Future-Proof Your Customer Strategy
From an idea that started at a trashcan, Wilson Raj welcomes Daniel Newman, Principal Analyst and Founding Partner of Futurum Research, to discuss what the future of c...
Butcher Shop as Math House – Connecting with Tomorrow’s Digital Consumer, Today
In this episode of Reimagine Marketing, Wilson Raj welcomes guest Bernard Marr, best-selling author, futurist and strategic business advisor. Wilson and Bernard discus...
Welcome to the Reimagine Marketing Podcast
In this debut episode of Reimagine Marketing, marketing pundits Steven Hofmans, Wilson Raj and Justin Theng dive into the key challenges that marketers are facing toda...